Managed IT Support
We aim to provide cost effective and efficient long term relationship to manage your IT services.
Designed to transform your business
Our managed IT support services are designed specially keeping your transformation journey in mind. We have expertise in major technology vendors like Microsoft, IBM, Google and Oracle. Our team can provide IT as service (ITaaS) so if you are small business and do not have your own IT department or staff, we can help you with your IT related requirements. If you have got your own IT team, we can help as extended IT team for any advisory, consultancy and technical skills requirements. Our experts will be happy to collaborate with you to help you at every stage to navigate without complexities.
Desktop and Server Support
Our technical support expert teams will be available 24x7 to help you resolve technical issues to keep your Desktops and server systems operating with maximum efficiency. We will provide you access to very easy to use ticketing system where you can log any technical issues for any remote support. We understand the technical issues can be a real surprise and they can heavily impact your day to day business activities and also revenue and customer satisfaction. Our expert team will help you quickly get back to business as soon as possible
We will also provide proactive monitoring and maintenance to avoid issues occurring in the first place. To learn more about how we can help with your IT support requirements, please reach out to us.
Infrastructure and Systems Maintenance
At Tark Matrix, we can help to keep your infrastructure devices and system up and running by continuous monitoring and ensuring that they are updated with all recommended security and update patches as per manufacturer or providers recommendations. We will regularly monitor and review your infrastructure and network devices to keep it aligned with latest industry trends and best practices followed by industry. Our team can help with storage optimization, network management, performance optimization to ensure infrastructure is kept up to date and prevent downtimes.
93% of businesses that suffer data loss for more than 10 days file for bankruptcy within one year, and 50% do so immediately
Backup and Recovery Service
We understand how critical data is for business and in the event of any disaster without having proper backup and recovery solution in place business will suffer the data loss and may also cause business interruption, revenue loss or even legal implications.
We can provide a complete backup solution to ensure that you are able to recover in the event of disaster or any accidental data loss to provide you full peace of mind. Our backup solution can help to backup on-premise, cloud or hybrid environments.
In the event of disaster our friendly team will be with you to get back to normal by restoring your data from backup. Our backup solutions are designed to have multiple level of redundancy and replication strategy to avoid any single point of failures..